VR Gaming App Content Review Specialist

at Concentrix Corp.
Published February 26, 2023
Location Austin, TX
Category Default  
Job Type Full-time  


Job Title:

VR Gaming App Content Review Specialist

Job Description

Concentrix is an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world's best brands to improve their businesses and better connect with their customers. Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!

We are growing our team of Virtual Reality App Content Review Specialists

This is a great opportunity for you to build a Gaming career in Virtual Reality.

In this role, you will be reviewing content and conducting testing procedures for new applications (apps) created for virtual reality devices. Our App Review Specialists have a passion for the gaming community and provide a high level of attention to detail when reviewing new game apps and interacting with developers.

As a VR Gaming App Content Review Specialist at Concentrix, you will:

* Execute testing procedures for 3rd party submissions to App Lab to ensure apps meet technical, content policy, app policies and publishing requirements

* Escalate non-standard submissions

* Report on trends and advocate for platform level solutions to common rejection reasons

* Propose and drive improvements to the testing and feedback process

* Communicate with developers about their submission results via standard responses

* Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and/or escalated issues

* Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')

* Solve problems or offer solutions that are that are generally unstructured and require extensive clarification

* Maintain in-depth knowledge of client products and/or services

Who You Are:

As a VR Gaming App Content Review Specialist your integrity, knowledge and unique compassionate style will bring value with every interaction. You also have:

* Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce

* Resolution mindset, proven experience helping advertisers navigate the client online platform tools to a solution

* Meticulous attention to detail

* Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load

* Tolerance for repetitive work in a fast-paced, high production work environment

* Ability to work as a team member, as well as independently and collaboratively

* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner

Additional Requirements:

* This position requires onsite in person employment at our Austin TX location 11800 Alterra Pkwy, Austin, TX 78758

* High School Diploma or GED

* Personal or professional experience with video gaming, virtual reality (VR) and related experience

* Experience with App or game creation/development preferred

* Experience in office administrative, technical support or call center experience preferred

* Adhere to shift schedules and maintain acceptable attendance. Provide required notification of absence according to company policy

* Equipment is provided to you and is required to be returned if employment is ended

* Employees may be asked to use their PC or Laptop and internet to work at home for a period of time at the start of employment while company issued equipment is being shipped.

* Completion of in home internet speed test to ensure in home internet speed meets our requirements, will need to be submitted to determine eligibility.

What's in it for you?

We invest in our people and teams for ongoing personal and career development, so each career path is meaningful. In this role, you will be provided with:

* Highly competitive wage and inclusive perks

* Complimentary gourmet meals at onsite cafeteria - Free breakfast and lunch with snack and drinks!

* Employee rewards and recognition programs, Referral and Performance Bonuses

* US Full benefits - 401K, medical, dental, vision, and an employee assistance program (EAP) and more!.

* Referral and Performance Bonuses

* Trained wellness partners to support you as well as wellness training opportunities.

* A diverse, global organization full of innovative, friendly people to bounce ideas off, learn from and grow with.

Together, let's do something great!

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 290,000+ people

around the globe choose to call Concentrix home.

We are proudly one team, one company, 'One Concentrix' and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin, disability, or

status as a protected veteran.

Learn more:


Concentrix?on Facebook |?Concentrix on Instagram |?www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties or skills.


USA Austin 13011 McCallen Pass Bldg D

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