|Location||Buffalo Grove, IL|
|Date Posted||June 9, 2021|
World Leading Manufacturer in search of an experienced Senior Customer Experience Representative for a high volume, fast paced position in order management.
This role is responsible for maintaining large key accounts ensuring proper deliveries, and processing a high volume of orders in SAP.
We offer a competitive compensation plan and amazing benefits including an annual bonus, medical, dental, vision, PTO/vacation time, bonus, 401k match and a COMPANY FUNDED PENSION PLAN!
Senior Customer Experience Representative responsibilities:
· Verify, enter and process detailed customer orders in SAP.
· Prepare sales reports in Excel.
· Monitor and verify status of customer orders.
· Create purchase orders and match to invoices.
· Research pricing, invoicing and shipping issues.
· Quote lead times, verify and track shipments.
· Support outside sales force and resolve outstanding issues.
· Maintain customer relationships.