Onsite Robotic Support Specialist

at Modis
Location Nicholasville, KY
Date Posted July 23, 2021
Category Default
Job Type Full-time

Description

An Onsite Robotics Support Specialist job in Nicholasville, KY is available through Modis Engineering. You will be remotely monitor robots as they operate in grocery store across the Northeastern US. You will communicate with store associates and take action using remote control systems to minimize store disruptions and meet performance expectations, so that customers love our robots! You will be required some weekend and evening work. No robot experience is needed, but the most desirable candidates are people with customer support backgrounds, with interests or experience with virtual/augmented reality games or puzzles. This is a contract to hire opportunity.  The salary for this position is $15.00 to $18.00 per hour depending on experience.

Onsite Robotics Support Specialist job responsibilities include:

•             Remotely monitor from the call center and correct issues in the stores using proprietary cloud-based virtual reality remote control tools

•             Take action on customer calls, which could include interacting with store associates and management, taking action to remotely correct issues, and communicate with the next level of support if needed.

•             Team with Company’s developers to improve tools and robot design

QUALIFICATIONS:

•             Technically savvy, including usage of common computer tools

•             Experienced with 3D and Virtual / Augmented Reality settings (i.e., gaming, simulation, etc.)

•             Analytical and inquisitive mind-set

•             Creative and innovative problem solver

•             Excellent communication skills with team members and customers (verbal and written)

•             Can work collaboratively and independently

•             Operates with a sense of urgency, yet with a calm demeanor

•             Seeks challenges and opportunities to learn

•             Multitasking – solving problems, working various programs simultaneously

•             Pattern recognition abilities

If you are interested in this Onsite Robotics Support Specialist job in Nicholasville, KY  then please click APPLY NOW.

 

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records