Head of Global Sales Operations, Reality Labs B2B Commercial Channel

at Meta Platforms, Inc.
Published January 16, 2023
Location Burlingame, CA
Category Default  
Job Type Full-time  


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Head of Global Sales Operations, Reality Labs B2B Commercial Channel

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Burlingame, CA | Remote, US

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As the Director of Sales Operations for the Reality Labs B2B Commercial Channel, you will bridge the technical and business worlds as you partner closely with cross-functional teams across Meta to bring the Metaverse Augmented Reality/Virtual Reality Products and the Workplace communication platform to the business community around the world. You will provide cross-functional leadership to chart strategic direction in sync with overall company roadmaps, while delivering flexible sales-focused capabilities that meet near to long term business needs. Your goal is that the business is well-positioned to move fast in adapting for scale and complexity. The ideal candidate will be passionate about the Metaverse vision, have a strong analytical and consultative mindset, experience in working with stakeholders from business and technical backgrounds, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations. Scope: The Director, Sales Operations will partner with the Vice President, B2B Commercial Sales and other leaders. The role will entail business planning and insights, operating cadence (rhythm of the business), sales enablement and strategic projects to drive scalable revenue growth and operational effectiveness. The role will be part of the RL Global Sales Operations team, with a particular focus on sales capabilities and operational excellence.

Head of Global Sales Operations, Reality Labs B2B Commercial Channel Responsibilities

* Sales Operations: Create and manage a reporting framework for opportunities, forecasts and churn analysis, conduct sales analysis to identify opportunities to enhance and accelerate the sales cycle, drive internal strategy for CRM: how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.), managing territory alignment and analyzing the distribution on a constant basis, utilize quantitative insights to recommend new initiatives and best practices for sales and sales leadership, provide sales training and tools as necessary to sales team to accelerate the sales cycle, and collaborate with outside vendors as needed to provide playbooks, best practices, and tools
* Business and Strategic Planning: Support management in strategic, operational and financial planning and ensure decisions in line with overall Facebook approach and goals, ensure we have plans and KPIs in place at a regional and market/vertical level, develop and implement go-to-market strategies, e.g. for new markets, products or verticals, organization restructuring and design, provide business analytic capability to help drive initiatives critical to ongoing growth, and lead sophisticated research and analysis (e.g. revenue, customer, market and competitive trends and insights) for leadership to support decision-making
* Operating Rhythm: Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. monthly/quarterly business reviews), lead core sales operations processes for the team, including quarterly and annual goal setting, drive key leadership meetings and facilitate alignment on key issues and opportunities, and develop collaborative relationships with key stakeholders across the company and represent the workplace team with Cross-Functional teams
* Strategic Projects and Initiatives: Identify, scope and drive critical projects and initiatives for the Workplace team, partnering with cross-functional teams across the organization, lead/facilitate cross functional teams to get work done, driving recommendations through to implementation, drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business, partner with leaders and HR on Organizational Effectiveness

Minimum Qualifications

* Bachelor degree in business, engineering or other relevant/quantitative disciplines from a leading university
* 7+ years of experience in strategic planning and sales operations
* Distinctive problem solving and analysis, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution
* Experience developing or oversee advanced quantitative analysis and derive actionable insights
* Leadership and influencing. Can lead/influence stakeholders at all levels of an organization
* Demonstrable experience working cross-functionally with leadership in developing and executing successful plans
* Results and detail-oriented, with proven commercial/business acumen
* Superior Excel and PowerPoint

Preferred Qualifications

* MBA or equivalent degree from a leading university
* International and/or multicultural experience
* Experience in strategic planning, sales operations and/or business operations, preferably gained in the technology/internet space. Experience in enterprise software/SaaS/Hardware bundling strongly preferred


About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [Click Here to Email Your Resumé].

$182,000/year to $248,000/year + bonus + equity + benefits