Requisition No: 797713

Agency: Department of Education

Working Title: DOE/VR - GOVERNMENT OPERATIONS CONSULTANT I - 48004756 - SUNRISE

Position Number: 48004756

Salary: $3,029.81 Monthly

Posting Closing Date: 04/07/2023

GOVERNMENT OPERATIONS CONSULTANT I

DIVISION OF VOCATIONAL REHABILITATION (DVR)

LOCATION: Sunrise

GOVERNMENT OPERATIONS CONSULTANT I

Position Number: 48004756

Minimum Hiring Salary: $3,029.81 Monthly

* The salary may be negotiable dependent upon years of experience, education level and available salary rate.

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

This is a headquarters position based in Tallahassee that can telework from any location near Sunrise, FL with the approval of Division and Agency Leadership.

This person on this position will work in or near Sunrise, FL as a Government Operations Consultant I.

Minimum Requirements:

This position requires a Bachelor's degree and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, contract management or administrative work. A Master's degree can substitute for one year of the required experience. Professional or non-professional experience as described above can substitute on a year-for-year basis for the required college education.

Job Description:

The incumbent in this position must be productive under tight time limits, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position. This position reports to the Senior Management Analyst Supervisor in the Field & Provider Relations Unit (FLPR) of the DVR Bureau of Vendor and Contracted Services.

This is a highly responsible professional position requiring the incumbent to work independently in collaboration with VR headquarters, local field area offices, and with employment services providers. Duties and responsibilities include, but are not limited to the following:

* Provider orientation activities, such as:
* Conducting an initial meeting with new providers, to asses training needs and provide technical assistance; and
* Facilitating communications between the provider and VR Field Staff, and provider manager, as appropriate.
* Consultation duties and responsibilities, such as:
* Providing ongoing technical assistance and consultation regarding provider services;
* Capacity building for new providers, including leading and participating in provider recruitment activities;
* Consulting with the provider manager on monitoring activities; and
* Attending Area leadership meetings, as directed by supervisor.
* Provider support and general administration, such as;
* Reviewing outstanding NOAs and MPRs monthly;
* Working with the Provider managers to resolve issues and complaints;
* Completing monthly reports and submitting to supervisor, by established deadlines; and
* Conducting provider meetings, as necessary.
* Preparing and conducting training/presentations as assigned; and
* Performing research, preparing reports, and presenting to management, as appropriate.

EXAMPLES OF WORK

* Demonstrates knowledge of statutes, rules, regulations, policies, and procedures related to Employment Services, Supported Employment and Pre-ETS services.
* Responds to inquiries on technical assistance concerning Employment Services, Supported Employment and Pre-ETS services.
* Oversees the Employment Services, Supported Employment and Pre-ETS services process to determine the training needs of Area Staff and Employment Services Providers and develop training as needed.
* Collaborates with the Area Director to ensure staff's compliance to policy and procedures. Serves as a liaison with Provider Manager, Area Staff and Employment Services, Supported Employment and Pre-ETS services providers to resolve issues and to ensure a positive relationship with all.
* Contributing to the Division's Trending Tuesday's publication for providers when systemic Provider issues are identified.
* Duties and responsibilities include participating in training/presentations as requested/required by the VR Area Director. Assists Area Director with responding to customer and/or Provider complaints/correspondence as appropriate.
* Develops and monitors compliance with DVR, Federal/State policies, and procedures for the administration of the Division of Vocational Rehabilitation program.
* Plans and conducts studies of problems and procedures.
* Gathers and organizes information on problems or procedures.
* Analyzes data gathered and develops solutions or alternative methods of proceeding.
* Analyzes financial information.
* Interprets laws, rules, policies and/or regulations.

KNOWLEDGE, SKILLS, AND ABILITIES:

* Has an understanding of Employment Services, Supported Employment and Pre-ETS services and monitoring methodologies.
* A working knowledge of Florida Statutes as they pertain to procurement, development of work products and monitoring.
* Data collection and analysis methodologies.
* Basic management principles and practices.
* The skills to develop recommendations, document workflow and other activities relating to the improvement of management practices.
* Project management and organizational skills.
* Report writing and presentation skills.
* Problem solving and research experience and skills.
* Ability to communicate verbally and in writing and establish and maintain effective working relationships with others.
* Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.*

Background Screening Requirement:

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. All applicants for employment or volunteers selected for an interview will be given the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

STATE OF FLORIDA EMPLOYEE BENEFITS:

* State of Florida Retirement - 3% Employee Contribution Required
* 10 Paid Holidays annually
* Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.
* Career Service employees earn 8.667 hours of sick leave credits per month
* Health Insurance for Individual or Family Coverage - State pays 80% of premium
* Life Insurance - State pays premium for $25,000 basic term life insurance for full time employee
* Additional supplemental insurances available such as dental, vision, etc.
* Tax Deferred Medical and Child Care Reimbursement Accounts available
* Tax Deferred Savings Program available through payroll deduction

Benefits information can be found on the following website:

http://mybenefits.myflorida.com/

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Fort Lauderdale

Nearest Secondary Market: Miami