Virtual Reality Jobs - Product Specialist, 9588

at Facebook
Location Menlo Park, CA
Date Posted December 20, 2017
Category Default
Job Type Full-time


As required, work through and own advanced Tier 3 customer related issues through to resolution. Drive our consumer technical support strategy and establish processes that optimizes for customer satisfaction. Develop Standard Operating Procedure (SOP) through learnings gleaned from investigations and advanced issue resolutions. Partner with the Customer Support Manager to optimize technical...