|Date Posted||August 3, 2018|
Leverage your experience and understanding of tax preparation with your customer service and tech support skills to provide support for Intuit’s Proconnect Lacerte Software , America’s leading online tax preparation software for large tax preparation firms.
Earn Extra Money This Tax Season! Start Your Own Home-Based Customer Support Business!
Register to use the Arise Platform, and have the freedom to be your own boss!
Benefits of registering to use the Arise Platform:
- Be your own boss, and work from home
- Schedule your work around your life, not the other way around
- Extra money for vacation or bills
- Supplement your income or escape the 9-to-5
A day in the life providing service for Intuit’s Proconnect Lacerte Software:
- Provide high end, white glove support to very large CPA firms who do personal taxes for their clients.
- Interact with Lacerte users via phone, responding to customer service questions and/or renewal questions.
- Research, analyze and determine an appropriate course of action for Lacerte customers; recommend additional services and add-ons as applicable.
- Be a positive representative for Intuit and the Lacerte Group; take a caring and empathetic approach to customer interactions.
- Articulate how to use the Lacerte software product accurately and efficiently resolve customer inquiries on the first contact.
- Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires.
- Offer analytical and organized resolutions and find a sense of enjoyment in troubleshooting, critical thinking, and problem-solving.
- Secure the firm’s commitment to renew the software